Legal and policies

Information about the company operating iepx.org, the use of this website and the responsibilities associated with our services. Select the document relevant to your activity.

Company identity

This website is operated by INTERNATIONAL EDUCATION SERVICES GROUP LTD, registered in England and Wales under company number 17405433. Its registered office is 128 City Road, London, EC1V 2NX, United Kingdom.

Company information

Using the website

The website terms explain the purpose of public information, intellectual property, links to other organisations and responsible use of the site. They are separate from a contract for commissioned institutional work.

Website terms

Personal information and website technology

The Privacy notice explains the personal information associated with website enquiries and company services, the reasons for its use and the contact route for requests. The Cookie policy explains storage and access technologies and your available controls.

Privacy notice · Cookie policy · Make a privacy request

Accessibility

The accessibility page describes our approach to making information and interactions usable, how to request an alternative format and where to report a difficulty.

Accessibility

Commissioned services

An engagement identifies its scope, outputs, fees and responsibilities. Read the service terms together with the written proposal or agreement applicable to your work. Platform participation and services supplied by another organisation have their own arrangements.

Service terms · Fees and engagement

Concerns and review

The complaints policy explains how concerns about IESG's services are considered, the information useful for a review and how to ask for further consideration. Complaints about an independent organisation's decision may need a separate procedure.

Complaints policy · Raise a service concern

Interests, relationships and public claims

The conflicts policy addresses interests relevant to service assignments and referrals. The brand policy explains the accurate use of names, relationships and certification claims.

Conflicts and referrals · Brand and certification claims

Dates and applicable arrangements

Consult the current website version for public information. The terms of a particular engagement are those accepted for that work; a later website revision does not silently alter an existing agreement.

For a question about these documents, email enquiries@iepx.org. For personal-information matters, use privacy@iepx.org.